Version 6 - How do I use a Lights Gateway?

× Discontinued Version 6

BlueNote Communicator Lights relies on stable network connections to communicate between workstations. When this is not possible, for instance, if the security on a wireless network is not allowing BlueNote to connect, if you have multiple networks, or if something like a firewall or anti-virus or anti-malware software is blocking network traffic, this is when you'll need to route around that block by turning on a Lights Gateway. 

A Gateway can also be used to connect multiple offices together when they want to share a unified light panel and Conversations. All of the remote clients will connect via the Gateway instead of connecting directly to each other.

The Lights Gateway can be turned on at any BlueNote Client, but you should normally only need one Gateway per office. This should be activated at a computer that is turned on all day, where BlueNote always works well and stays connected.

To turn on the Lights Gateway, the first thing you need to do is to choose a computer that will be on throughout the day. 

Once you have determined the computer, open the BlueNote client on that computer and click  Menu>  Options > Network > Lights Gateway and then click the  On button. 

With the Gateway active you will see an orange Client Configuration Instructions button at the bottom of the Gateway settings.

Click that button to open up a Text file with specific instructions about your Gateway:

Then take those instructions to any computer that's not working properly and follow the steps to connect it to the Gateway you just opened. 

On the computer that you're tethering to the Gateway:

Go to Menu> Options> Network> Connections> Lights Gateway and enter the IP address from the Gateway computer, and then a description of the computer where you turned on the Gateway.

Press "Save Gateway Settings" to connect this computer to the other one running the Lights Gateway.

Keep in mind that this BlueNote client will be tethering to another BlueNote client for communications, so the BlueNote client that is the Lights Gateway must remain active in order for the tethered computer to remain connected.

Tethered computers are not mirrors; in other words, they all still work independently from one another. The Gateway works behind the scenes only to keep all the clients connected to each other.